FAQs

We offer a range of commercial juicers designed for different volumes and business types. Consider your daily juice demand, space, and whether you want hand-squeezed style or automated juicing. Our team can help you pick the perfect model.

We also provide soft serve machines, slushy machines, real fruit ice cream machines, pineapple slicers, and our innovative BOTINKIT cooking robot for commercial kitchens.

Our website showcases our products and how they work. We also offer support to help businesses select the right machine.

You can order directly from our website or find our products at selected Farro Fresh, New World, and Pak’nSave stores across New Zealand.

Delivery times depend on your location and stock availability. Contact us for estimated shipping times.

Yes. You can find Frankly Fresh products in selected Farro Fresh, New World, and Pak’nSave stores across Auckland, Hamilton, and Palmerston North. Additional locations in Wellington, Christchurch, Nelson, Queenstown, and Dunedin are coming soon.

Our warranty covers:

• Soft Serve Machines – 5 years for the compressor, 1 year for parts
• Slushy Machines – 2 years
• Real Fruit Machines – 12 months
• Juicers – 12 months
• Pineapple Slicers – 12 months
• BOTINKIT – 12 months

Yes, Frankly Fresh provides warranty support, including repairs or replacements for manufacturing issues.

Yes, we stock spare parts and provide ongoing support for our machines.

Yes, we offer lease or finance for our machines. Options include:

• Rent-to-try or Rent-to-buy via Silver Chef
• Lease-to-buy via Silver Chef
• Finance a loan via Finance Now

You can contact us directly to discuss eligibility, terms, and the best plan for your business.

We provide single-tank, double-tank, and triple-tank slushy machines designed to deliver refreshing frozen drinks consistently for home, parties, or businesses.

BOTINKIT uses AI digital kitchen solutions to standardise food quality, reduce labour costs, speed up service, and optimise ingredient usage, helping businesses of all sizes operate more efficiently.

The ISLA pineapple slicer quickly turns fresh pineapples into ready-to-eat products in 15 seconds, provides a unique customer experience, boosts operational efficiency, and includes safety features like a door switch and multiple sensors.

Our Frostech and Pasmo Pascal soft serve machines ensure consistent texture and flavour, streamline operations, reduce reliance on skilled staff, and help cut down on waste and waiting times.

We source premium oranges from hand-picked orchards across New Zealand, from Kerikeri to Gisborne.

Yes. Frankly Fresh delivers 100% freshly squeezed juice with no added preservatives or sugar.

Yes, we provide sustainable packaging and efficient kitchen tools to reduce waste.

You can email frank@franklyfresh.co.nzor contact us at (+64) 21-2974774. You may also reach out on our social media profiles, like Facebook and Instagram.

All our products are commercial-grade and built for real-world use, ensuring safety and compliance in professional kitchens.